Frequently Asked Questions

No Returns Or Exchanges. All Sales Final. Due to Covid 19 we are not currently accepting return packages.

Contact Customer Care via email regarding all online orders: 

Info@hellobeautifulcollection.com

We accept all major credit/debit cards such as Visa, Mastercard, American Express, etc.

Due to Covid 19 we are not currently accepting return packages.

Contact Customer Care via email regarding all online orders.

Unfortunately, we do not offer cash refunds. NO EXCEPTIONS.

Please allow 5-10 business days to process your order BEFORE it is shipped out.  All orders are mailed either Standard First Class, Priority or Overnight.  When you are ready to check out, you will be prompted to select your preferred method of shipping.

We are not responsible for postal delays once we have shipped your order. 

If you select Priority Shipping, once your order is shipped you will be emailed a tracking number in which you can track your package via the USPS website.  Please make sure your address and email address are correct and verified if checking out via pay-pal.

If you subscribed to our newsletter, your name and email information will not be shared with any outside or third party. PLEASE NOTE: Hello Beautiful and its affiliates do not have access to any of your personal payment or credit card information. Regardless of the payment method you select, your personal information is never shared or revealed to us

Yes, local pickup is available however, all customers will have to sign a release indicating the order was picked up at the store. RETURN policy is the SAME for in store purchases as well.

If your question was not answered above or you have additional questions, please send us an email via the "contact us" page. We will make every attempt to reply to all emails within 24 hours.

SHIPPING | DOMESTIC (United States)

Orders are processed 7 days a week and most orders will ship within 5-10 business days after your payment is authorized and verified; this doesn’t include weekends or holidays. All orders are shipped fedex or usps, with a tracking number emailed to the customer upon shipment. We are not responsible for any packages lost, stolen or delayed by the postal service. Some orders with multiple items may have separate shipments.